Question:
Hi Victor,
I’ve been reading your emails and following the LOMS program for the last two months. I had a quick question if you have time.
I have an interview with a partner at IBM Consulting in a few days. It is a lunch interview in a fit/case format.
If I get a verbal case, how do I structure a discussion without having the liberty to actually draw out a framework?
How do you generally structure discussions say about industries or business situations with a client if you don’t have access to pen/paper?
My Reply:
You have a few options.
1) Bring a pocket size note pad so you have something to diagram on.
2) Use a paper napkin (and hope the restaurant isn’t too nice so they use cloth instead of paper for napkins).
3) Use visual words… imagine there are four boxes, in Box 1 = customer; in Box 2 = competitor, etc…
4) Use packets of sugar or artificial sweetener to represent different categories.
You have to do a better job of not forgetting your own structure, and you have to go out of your way to convey things visually using words only.
I would also recommend taking a look at my post on how to do well on a video conferencing case interview and one on a telephone case interview — both of which address similar issues.