Victor Cheng

I Can’t Do That

Let’s take a look at the following two sentences: I can’t do that. I can’t do that… yet. Only one word separates these two sentences.

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Mistake vs. Judgment Call

Sometimes, your decisions do not have the positive outcome you wished for. It’s tempting to think that a bad outcome = a bad decision. This

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Issue Tree

Like a scientist uses an experiment to test a hypothesis, a consultant uses a framework called an issue tree. An issue tree lays out a

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