High Impact Moments
One of the biggest things you learn at McKinsey is the 80/20 “rule.” This “rule” says that 80% of the results you want can be
November 8, 2022
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Victor Cheng
Compound Errors
Over the past years, I’ve been intrigued by why airplanes crash. Yes, I suppose it’s a slightly morbid fascination, but I suspect it has to
November 3, 2022
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The Margin of Error
When engineers design bridges, they estimate the amount of forces that will be exerted on the bridge. They engineer the bridge to withstand those forces
November 1, 2022
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The Curse of Success
Success teaches you virtually nothing. The real learning comes from the the micro and macro “failures” (I prefer the term feedback opportunities) that preceded the
October 30, 2022
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Cognitive Load
One of the things I’ve paid more attention to in the past several years is cognitive load. Cognitive refers to the brain. Load refers to
October 14, 2022
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Complaints vs. Requests
In individual relationships, it’s easy to complain. The problem with complaining as a primary way of relating is that, often, there aren’t positive changes. In
October 12, 2022
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Leadership: See, Think, Do
Years ago, a client of mine taught me an influential leadership framework called: See, Think, Do The idea is that
Is It True? Is It Useful?
A lot of very smart people find themselves preoccupied with debates on whether certain negative self-beliefs are true. Maybe I
Bad Decision vs. Bad Outcome (and How to Tell the Difference)
A lot of people tend to judge the quality of a decision based on the outcome of the decision. This
The Awkwardness of Managing More Experienced Direct Reports
One of the questions I get a lot from newer managers is: “How do I manage someone who is older
The Study of Mistakes
When I was in school, my strongest subjects were in STEM — science and math specifically. In high school, I
Effectiveness or Pleasure
There’s a saying I’ve lived by for quite some time now. If you’re going to do something, you should either
Handshake, Kiss, or Bow
I’ve had the good fortune of working and socializing with people from a wide variety of cultures. One of the
Keep Moving Forward
One of my professional mentors taught me a very useful tip on how to travel when flights get canceled due
Market Cycles
All things have a natural cycle. The sun rises; the sun sets. The tide comes in; the tide goes out.
Mutually Beneficial
In the long run, the only type of relationship that endures is the mutually beneficial one. One-sided relationships — whether