Cascade of Errors
I first heard of the phrase “cascade of errors” from a friend of mine who was a private pilot. As part of his desire to
December 20, 2020
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Discipline Fatigue
I was brushing my teeth this morning while doing hamstring stretches with one of my feet propped up on the bathroom counter. I do this
November 22, 2020
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First-Order Principles
Over the arc of my career, I’ve done extensive work in professional development. This work included learning an endless list of strategies, tactics, and skills.
November 20, 2020
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Assess, Decide, and Act Cycle
Over the last two years, I’ve been active in my local emergency response volunteer community. I’ve participated in several mass casualty training exercises (e.g., earthquakes,
October 28, 2020
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Case Competition Results
A few weeks ago, I posted the following real-world situation as a case competition: You’ve been hired by an industry association representing the 3,000 colleges
October 10, 2020
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Immunity from Disappointment
The other day, someone asked me about how to be more emotionally resilient in the face of obstacles and failures. While being completely immune to
October 10, 2020
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How to Criticize (and Have Them Thank You)
In a recent article, I wrote about an interesting application of the 80/20 rule as it applies to musical songwriting. I
When & Why “A” Players Get Fired
The majority of the time, it pays to be an “A” player — a superstar achiever — in your company.
The Mental Role Model
I spend the bulk of my time in my career either learning, teaching, or troubleshooting. I just got off the
Your Relationships = Your Net Worth
When I left McKinsey to start my own company, a number of my McKinsey friends also left to do the
Why Not You?
My favorite quote from the 2014 Superbowl was, “Why Not You?” It was a saying attributed to the father of Russell
The Paradox of Paradox
I find the word paradox fascinating. Definition: A paradox is a statement that apparently contradicts itself and yet might be
How to Talk to Strangers and Enjoy It
A few days ago, I was in Manhattan taking a seminar on screenplay writing. During my time there, I had
The Blame-Oriented Corporate Culture
Something just went wrong; really wrong. What’s the first instinct you and others have? In many company cultures (and in
Career Growth = Perpetual Discomfort
In a recent article, I wrote about How to Tell Someone They’re Totally Wrong. It was in response to my comments
Succeeding at the Edge of Discomfort
When you look at the top performers in every domain, all of them share one thing in common. They live