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McKinsey

High Impact Moments

One of the biggest things you learn at McKinsey is the 80/20 “rule.” This “rule” says that 80% of the results you want can be

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November 8, 2022 No Comments

Compound Errors

Over the past years, I’ve been intrigued by why airplanes crash. Yes, I suppose it’s a slightly morbid fascination, but I suspect it has to

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November 3, 2022 No Comments

The Margin of Error

When engineers design bridges, they estimate the amount of forces that will be exerted on the bridge. They engineer the bridge to withstand those forces

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November 1, 2022 No Comments

The Curse of Success

Success teaches you virtually nothing. The real learning comes from the the micro and macro “failures” (I prefer the term feedback opportunities) that preceded the

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October 30, 2022 3 Comments

Cognitive Load

One of the things I’ve paid more attention to in the past several years is cognitive load. Cognitive refers to the brain. Load refers to

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October 14, 2022 8 Comments

Complaints vs. Requests

In individual relationships, it’s easy to complain. The problem with complaining as a primary way of relating is that, often, there aren’t positive changes. In

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October 12, 2022 6 Comments