McKinsey

Complaints vs. Requests

In individual relationships, it’s easy to complain. The problem with complaining as a primary way of relating is that, often, there aren’t positive changes. In

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Cats Don’t Bark

Dogs bark. Cats meow. Fish swim. Birds fly. Other than a few exceptions, this is how the world works. If you try to get your

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The Gift of Failure

“Failure” always has a gift. The gift is an opportunity to learn a lesson. The challenge with failure is it feels just awful. And when

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