High Impact Moments
One of the biggest things you learn at McKinsey is the 80/20 “rule.” This “rule” says that 80% of the results you want can be
November 8, 2022
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career success
Compound Errors
Over the past years, I’ve been intrigued by why airplanes crash. Yes, I suppose it’s a slightly morbid fascination, but I suspect it has to
November 3, 2022
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The Margin of Error
When engineers design bridges, they estimate the amount of forces that will be exerted on the bridge. They engineer the bridge to withstand those forces
November 1, 2022
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The Curse of Success
Success teaches you virtually nothing. The real learning comes from the the micro and macro “failures” (I prefer the term feedback opportunities) that preceded the
October 30, 2022
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Cognitive Load
One of the things I’ve paid more attention to in the past several years is cognitive load. Cognitive refers to the brain. Load refers to
October 14, 2022
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Complaints vs. Requests
In individual relationships, it’s easy to complain. The problem with complaining as a primary way of relating is that, often, there aren’t positive changes. In
October 12, 2022
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Career & Life Game Changer
One of the biggest revelations I’ve learned about relationships (professional and personal), I picked up years ago from McKinsey. It
Excelling at High Stakes Interactions
All communication has three components: The words you say; The tone of voice (e.g., vocal inflections, cadence, pitch, speed, pauses);
Gravitas & Power Questions
Gravitas is the elusive quality of being taken seriously. In a meeting, when you speak, do people spontaneously quiet down,
Disagreements vs. Arguments
Respectful disagreements are extremely helpful and productive. Arguments are a complete waste of time. But wait… aren’t they the same
Feedback = Breakfast of Champions
The single best way to improve your skills in any endeavor is to get feedback on your performance. Two kinds
Context Alters Perspective
Your boss walks into the conference room and is unusually harsh towards you and your colleagues. Your boss is clearly
Too Good to be Ignored
Many people manage their careers by figuring out how to get ahead without actually earning it. This confuses me. While
How to Be Taken Seriously
In a meeting, two people can express the exact same idea, and one will be overlooked while the other will
Winning vs. Resolving Conflicts
When you’re in a conflict with someone else, you want to define your goal clearly. Are you trying to “win”
Leaders vs. Leading
One of my favorite television shows is Inside the Actors Studio. It is a long-form interview show, where a famous