Complaints vs. Requests
In individual relationships, it’s easy to complain. The problem with complaining as a primary way of relating is that, often, there aren’t positive changes. In
October 12, 2022
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Cats Don’t Bark
Dogs bark. Cats meow. Fish swim. Birds fly. Other than a few exceptions, this is how the world works. If you try to get your
October 11, 2022
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Getting What You Deserve…
When I started my career, I was under the impression that in the workplace you always get what you deserve. I was naive and wrong.
October 10, 2022
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Culture in Companies, Families, and Romantic Relationships
At Stanford, the one class I disliked the most was called “Cultures, Ideas and Values.” At the time, I thought there was little value in
October 1, 2022
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How to Make a First or Lasting Impression
If you want to make an impressive first impression with someone, show them how smart, brilliant, and accomplished you are. Share with them your resume, income,
September 27, 2022
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The Gift of Failure
“Failure” always has a gift. The gift is an opportunity to learn a lesson. The challenge with failure is it feels just awful. And when
September 23, 2022
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Gravitas for Non-Executives
You want executives in your company to see you as a peer. This perception gives you enormous clout and credibility
The Secret to Building Relationships
I’ve been thinking a lot lately about the ability to interact with other people. People skills are incredibly valuable, both
New Year, New Goals, Old Habits?
As we enter yet another new year, I can’t help but feel a little jaded. Every new year, millions of
How to Disagree without Being Threatening
In the United States business culture, we have an idiomatic expression called “The Elephant in the Room.” The expression comes